Welcome to The East Norwich Medical Partnership
The East Norwich Medical Partnership was formed in July 2009 from the former Willow Wood Surgery at Aslake Close in Sprowston, and the Sprowston-Thorpe Medical Partnership based in both Thorpe Health Centre, St. William’s Way, Thorpe St. Andrew and Sprowston Primary Care Centre, Aslake Close in Sprowston.
Our Practice Manager, Lisa Vandepeer, is responsible for the management of the practice. The practice has 7 GP partners. As well as our Doctors, we have a Nurse Practitioner, a team of Practice Nurses, a team of Health Care Assistants, and access to a full range of community based healthcare professionals including District Nurses, Specialist Diabetic Nurse and Palliative Care Nurses.
East Norwich Medical Partnership is a teaching practice and we may be hosting both GP Registrars and Medical Students at various point in their training. You will be made aware if you are seeing a Registrar or Student.
If a student will be present with the GP you are seeing you will be informed - you have the right to decline having the student present during your consultation - please advise the receptionist.
Dr. Amarwickrama is currently teaching a group of 2nd year medical students from UEA.
Dr. Singh is an Associate GP Trainer. We will be joined by Dr. Sarah Maclennan as an ST1 Registrar from 7th February 2018 and she will be with us for 6 months.
PROTECTED LEARNING AFTERNOON - WEDNESDAY 23.05.2018
During the afternoon for Wednesday 23rd May 2018 East Norwich Medical Partnership will closed from 1.00 p.m. to participate in a protected learning afternoon with other practices across Norwich. Protected Learning Sessions provide the opportunity for GPs and practice staff to attend staff training and updates that are vital to ensure that practices remain up to date on a range of subjects which underpin the healthcare provided for patients across Norwich. This is supported by NHS England and Norwich CCG.
The surgery will re-open as normal at 8.00 a.m. on Thursday 24th May 2018
The practice will be closed an all staff including GPs will not be available as usual during the afternoon of 23.05.2018. However IC24 will provide cover during the afternoon by providing telephone triage between 1.00 p.m. and 6.30 p.m. To access this service please telephone:
Following triage is a patient is deemed to need clinical input he/she will be contacted by an on-call GP and if deemed clinically necessary will be given an appointment at a specified location.
This is the first of a series of such events during 2018/2019. Dates of future events will be advertised to our patients.
IMPORTANT COMPUTER SYSTEM MAINTENANCE - THURSDAY 24.05.2018
On Thursday 24th May 2018 we are due to have some important maintenance work carried out on our IT system. We will endeavour to keep disruption to a minimum but this may affect Thorpe Health Centre during the morning and Sprowston Primary Care Centre over the lunchtime period. Please bear with us whilst this work is carried out.
Both our premises are accessible by wheelchair and reserved parking is situated close to the front doors of both sites. A lift is available at the Sprowston site. Both sites have disabled toilets.
BABY CHANGING FACILITIES
We have baby changing facilities at both sites.
BREASTFEEDING FRIENDLY PRACTICE
East Norwich Medical Partnership is breastfeeding friendly. Mothers are welcome to feed their children in the waiting room if this is where they feed comfortable. If you would like somewhere more private to feed your baby please ask at reception and a room will be found for you.
Please note that all calls to and from the surgery may be recorded.
Please be aware that CCTV operates at Sprowston Primary Care Centre within our waiting room areas.
FREE PUBLIC Wifi ACCESS
Public Wifi access is now being provided by NHS England for patients in GP Surgeries. This is now live at Thorpe Health Centre and will become live at Sprowston Primary Care Centre in the not too distant future.
MJOG Text/Smart Phone MESSAGING SERVICE
All surgeries across Norwich are now using the MJOG Text/Smart Phone messaging system to help us keep in contact with you. Please make sure we have your up to date mobile telephone number and that you have consented to let us use this to contact you. We can confirm your appointments, remind you of appointments, invite you in for reviews and send you information about the practice i.e. notification of closures. You can also easily cancel appointments by this method. If you have a Smart Phone you can download a free app from the App Store or get it on Google Play. See below for a patient guide to downloading the App.
MJOG Quick Patient Guide
We offer SystmOne Online Service. Patients who are registered for this service can book routine GP appointments and order authorised repeat medications.
AUTHORISED REPEAT PRESCRIPTIONS
Save yourself time and energy and trips to the surgery by registering for Online Services and the Electronic Prescription Service - you will then be able to order repeat medications and your prescription will be electronically sent to the nominated Pharmacy of your choice - Simples! You are then not restricted to getting to the surgery during opening times to order or collect a prescription. You can also set up proxy access so that someone else can do this on your behalf. Ask at Reception for more details or see the Quick Links - Online Services for more information.
Click HERE to access Online Services
BREAST SCREENING - MISSED INVITATIONS
A number of women aged between 70-79 are being offered the opportunity for a breast screen, after some women did not receive an invitation for their final screening, as part of the routine NHS Breast Screening Programme.
Women Under 72
Most women can be reassured that they will have received their final invitation but all women under 72 years old who are affected, will receive an appointment letter from Public Health England and the NHS by the end of May 2018 informing them of the time and date of their appointment.
Women aged 72-79 will receive a letter providing clear information on what to do next if they choose to have screening and will be asked to contact the helpline who will link with our local Breast Screening Service to arrange an appointment and an invitation letter.
If you fall into this category please telephone the Breast Screening Helpline on:
Tel. No. 0800 169 2692
What If I Do No Receive a Letter
Women aged 70-79 currently registered with a GP who do not receive a letter from PHE can be assured they are not affected and do not need a catch-up screen.
Women not registered with a GP
If you are not currently registered with a GP and believe you did not receive an invitation for screening sometime between your 68th and 71st birthdays then we advise you to in touch with the helpline:
Tel. No. 0800 169 2692
Women who have or have had breast cancer and are concerned about how this incident affects them, and families of those who have died of breast cancer will be able to access specialist clinical support provided by Macmillan and Breast Cancer Care:
Macmillan Cancer Support: Tel. No.0808 808 00 00
Macmillan Cancer Support
Breast Cancer Care : Tel. No. 0808 800 6000
Breast Cancer Care
FOR MORE INFORMATION ON BREAST SCREENING
You can also find more information on the NHS Choices website. Please click on the link below:
NHS Choices Breast Screening Information
For more information on breast screening please see the leaflets below:
Breast Screening Helping You Decide
Breast Screening Easy Guide
Over 70 Breast Screening
NORWICH PHARMACIES - BANK HOLIDAY OPENING 28.05.2018
To see the list of Norwich Pharmacies that are open on Bank Holiday Monday 28.05.2018 please see below:
Norwich Pharmacy Opening 28.05.2018
(Site updated 22/05/2018)