Sleep
The Sleep Charity
Speak to trained sleep advisors. Available Monday/Tuesday/Thursday evening 7-9pm Monday/Wednesday morning 09:00-11:00 (excluding Bank Holidays).
This is a confidential service. They would only need to share what you tell us if they are worried about you, someone else or there has been a crime.
Who do I talk to if I can’t sleep? The National Sleep Helpline can help with your sleep problems.
If you’d like to talk about your sleep, you can call us on 03303 530 541 between 19:00 and 21:00, Monday / Tuesday / Thursday and mornings between 09:00-11:30 Monday / Wednesday.
Do you struggle to fall asleep? Do you feel tired? Do you have a child who won’t sleep in their own bed?
Having a sleep issue is surprisingly common. At any given time up to 40% of adults and 50% of children (this rises to 80% with a SEND diagnosis) have difficulties with their sleep. Yet in a recent survey, almost 60% of adults felt there was a lack of support for sleep issues. Sleep problems can leave people feeling isolated and lonely.
Their helpline is run by a team of specialist trained sleep advisors. Although they cannot give medical advice, they can talk through your issues, offer you some practical strategies and recommend services that could help.
Sleep education is empowering – you can understand why you might not be sleeping well and how that can change. They promise to listen without judgement and help you decide what next steps are right for you.
If you are looking for advice and support and the helpline isn’t open, please visit their Information and Support pages or our list of helpful organisations.
Who do they support on the helpline?
- Adults
- Parents of children 12 month upwards
- Young People
- Healthcare professionals
- Shift workers
What they can help with
The trained sleep advisors can help with lots of queries and concerns about your sleep including:
- Struggling to fall asleep, staying asleep or waking too early
- Sleep hygiene guidelines
- Anxiety and stress at bedtime
- Children’s sleep issues
- Teen sleep problems
What they can’t help with
The Sleep Charity are not medical professionals so unfortunately can’t advise on the following:
- Sleep disorders such as chronic insomnia, sleep walking
- Underlying medical issues
- Mental health problems
- Suicidal thoughts
- 0-12 month old sleep – please contact either
- Cry-sis Infant Sleep or Action for Children
Please note:
The National Sleep Helpline is not a crisis service. If you need urgent crisis support, please contact NHS 111, your own GP, Samarians on 116 123 or go to your local A&E department if you require emergency support.
The service is not open on Bank Holidays.
Is the helpline a premium rate?
No. You will be charged at your standard network rate.
Telephone: 03303 530 541